Check-In Policies

Because your appointment is reserved just for you, cancellations must be made 8 hours in advance, or massage fees apply. 
  • Please arrive 10 minutes early to check in at the service desk.
  • Cancellations must be made 24 hours prior to appointment.
  • Non-members are required to provide a method of payment upon booking.
  • If you would like to receive an email confirmation of your appointment an email address needs to be provided upon booking.
  • Our 50-Minute Massage is a full body massage, or you can specify work in an area of concern.
  • If you work out before your massage, please allow time to cool down and shower.
  • Towels are available and free of charge in the locker rooms.
  • A physician should be consulted by persons on medication or with any injury, disease or disability such as diabetes, high-risk pregnancy, cancer, osteoporosis, etc.
  • Gift certificates and massage packages (at a discount) are available.
  • Gratuities are appreciated.

Contact us if you have questions.


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